Leasing Consultant – The Flats at Dorsett Ridge, Maryland Heights, MO

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2B Residential, Balke Brown Transwestern’s residential division is an employee owned company recently voted property management company of the year by the St. Louis Apartment Association and a Great Place to Work by the National Apartment Association.

2B Residential is seeking a Leasing Consultant to join the team at Flats at Dorsett Ridge. The Leasing Consultant position offers competitive pay, (hourly plus commissions), great benefits package including paid time off, medical, dental and vision insurance, ESOP and 401(k).

SUMMARY

The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

EDUCATION and/or EXPERIENCE :

Minimum one (1) year of previous leasing experience is required; one (1) year of previous residential leasing experience with Yardi is preferred.

This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you!

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • On call
  • Weekend availability

Supplemental Pay:

  • Commission pay

Experience:

  • Customer service: 1 year (Required)
  • Sales: 1 year (Required)

Work Location:

  • One location

Work Remotely:

  • No
Requirements
  • Greet residents and host tours for prospects, follow up of guest cards

  • Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly

  • Answer and distribute incoming calls and messages throughout day

  • Receive and distribute all incoming mail

  • Occasionally assist with planning, and hosting after hours resident events

  • Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar

  • Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi

  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.

  • Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team.

  • Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.

  • Ensure all open and close procedures are completed daily

  • Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately

  • Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business

  • Occasionally assist with planning and hosting after hours resident events

  • Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention

  • Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

  • Convert phone traffic into scheduled appointments with prospective residents in order to tour the community

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