Part-Time Leasing Consultant – Thirteen01 at Hartman Lakes in Shiloh, IL

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Balke Brown Transwestern’s 2B Residential division is seeking a part-time Leasing Consultant to join the team at our Thirteen01 at Hartman Lakes property. Balke Brown Transwestern (BBTW) is employee owned and a great place to work. Competitive pay – with hourly wage plus commissions.

SUMMARY

The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

EDUCATION and/or EXPERIENCE :

High School diploma or equivalent is required. Minimum one (1) year of previous sales experience preferred; one (1) year of previous residential leasing experience is preferred.

This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you!

Requirements
  • Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation and completes move-in paperwork and procedures

  • Ensures model apartments are in touring condition daily.

  • Orients prospective and current residents to the property.

  • Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.

  • Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.

  • Follows up with all prospective residents via phone, mail or email.

  • Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.

  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.

  • Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team.

  • Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.

  • Completes weekly leasing reports in accurate and timely fashion.

  • Ensure all open and close procedures are completed daily.

  • Assists with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately.

  • Responsible for shopping competitive properties.

  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

  • Assists with processing work order requests for residents and ensures work is completed in a timely manner.

  • Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.

  • May be asked to assist with planning and implementing resident activities in order to increase resident retention.

  • Participates in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.

  • Complies with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

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