Leasing Consultant – Crossing at Northpointe – Florissant, MO

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Balke Brown Transwestern’s 2B Residential division is seeking a Leasing Consultant to join the team. Balke Brown Transwestern (BBTW) is a growing, employee owned company and a great place to work. Competitive pay – with hourly wage plus commissions and benefits including medical, dental, vision, life insurance, ESOP, 401(k), paid vacation and holidays.

SUMMARY

The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

EDUCATION and/or EXPERIENCE :

Minimum one (1) year of previous sales experience required; one (1) year of previous residential leasing experience is preferred.

This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you!

Job Types: Full-time, Commission

Experience:

  • Customer Service/Sales: 1 year (Required)
  • Property Leasing: 1 year (Preferred)

Additional Compensation:

  • Commission

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday
  • Weekends required
Requirements
  • Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation and completes move-in paperwork and procedures

  • Ensures model apartments are in touring condition daily.

  • Orients prospective and current residents to the property.

  • Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.

  • Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.

  • Follows up with all prospective residents via phone, mail or email.

  • Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.

  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.

  • Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team.

  • Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.

  • Completes weekly leasing reports in accurate and timely fashion.

  • Ensure all open and close procedures are completed daily.

  • Assists with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately.

  • Responsible for shopping competitive properties.

  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

  • Assists with processing work order requests for residents and ensures work is completed in a timely manner.

  • Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.

  • May be asked to assist with planning and implementing resident activities in order to increase resident retention.

  • Participates in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.

  • Complies with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

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